The information provided in TriboForm Engineering’s website is general in nature, and is solely intended as a first introductory overview to the company, its products and services. Additional, more detailed information is available by contacting TriboForm Engineering.
All product and service specifications are subject to change at any time without prior notice. TriboForm Engineering also reserves the right to change any information in this website at any time and without prior notice.
TriboForm Engineering is not responsible in any way for other web pages which may be linked to this website. By inserting a hyperlink to another website TriboForm Engineering neither accepts nor assumes responsibility for the content of the hyperlinked website. When clicking on a hyperlink, you leave TriboForm Engineering’s website.
TriboForm Engineering explicitly emphasizes that TriboForm Engineering has absolutely no influence on the presentation and/or the content of any hyperlinked page. Therefore, TriboForm Engineering explicitly and completely disassociates itself from all contents of any and all hyperlinked pages.
– Information in accordance with Art. 13, 14 and 21 of the General Data Protection Regulation (GDPR) –
1. Who is responsible for processing of personal data and whom you can approach
Controller of the processing of personal data is and representative in the European Union according to Art. 27 GDPR is:
TriboForm Engineering BV
7521 AN Enschede
2. What we process
We process personal data provided by you or through cookies and automatically allocated access data.
For further information, see Section II. – “Processing of personal data”.
3. For what purpose and on what legal basis do we process personal data
We process your personal data in accordance with the provisions of the European General Data Protection Regulation (GDPR) and other applicable law for various purposes. In principle, the following can be considered as the purposes of the processing: the processing for the initiation of contractual relationships and the performance of contracts (Art. 6 (1) lit. b GDPR), for the protection of legitimate interests (Article 6 (1) lit. f DSGVO), based on your consent (Article 6 (1) lit. a GDPR) and/ or statutory provisions (Art. 6 (1) lit. c GDPR).
For further information, see Section II. – “Processing of personal data”.
4. For how long do we process personal data
We process data only as long as it is necessary in relation to the initial specified, explicit and legitimate purpose.
Additionally, we are subject to various statutory filing and documentation obligations. The deadlines for storage and documentation can be up to ten years.
In light of possible legal claims, the processing period is also determined by statutory time limitations, which can be up to ten years.
5. Are you obligated to provide personal data
There is no legal or contractual obligation to provide us with personal data. We only ask you to provide us with the data necessary for our services. Without this personal data, we cannot offer you our services.
6. Who receives your personal data
In some cases we share your personal data with affiliated companies as third party controllers (see Article 4 No. 7 GDPR). These are the following controllers:
We use processors (see Article 4 No. 8 GDPR) that process personal data on our behalf. These include the following processors:
- IT-service providers
- Google Inc.
7. Transfer of personal data to a Third Country
In cases specified under Section II. – “Processing of personal data” we may transmit your personal data to the following entities in their respective third countries:
In all cases mentioned above we have implemented appropriate safeguards (standard contractual clauses in accordance with Art. 46 (2) lit. c GDPR) to ensure the safety of your personal data. You can request a copy of these safeguards from the contact provided in Section I.-1.- “Who is responsible for the processing of personal data and whom you can approach”.
The European Commission has released an adequacy decision according to Art. 45 GDPR regarding Switzerland, attesting Switzerland an adequate level of data protection.
8. Automated decision-making and profiling
On this website, we do not use automated decision-making. Regarding profiling, we use the tracking tool Google Analytics. For further information about our use of Google Analytics see Section II.-3.- “Google Analytics”.
9. Your Rights
Every data subject has the right of access (Art. 15 GDPR), the right to rectification (Art. 16 GDPR), the right to erasure (Art. 17 GDPR), the right to restriction of processing (Art. 18 GDPR) and the right to data portability (Art. 20 GDPR). To exercise those rights, you can contact us under the contact information given in Section I.-1.- “Who is responsible for the processing of personal data and whom you can approach”.
In addition, if you are of the opinion that the processing of your personal data is unlawful, you have the right to lodge a complaint with the competent supervisory authority (Art. 77 GDPR). This right to complain is without any prejudice to any other administrative or judicial remedy.
II. Processing of personal data
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of our website.
- Acceptance of placement of cookies when visiting our websites
- Session ID
- Timestamp of last visit / activity
- Last viewed pages
2. Automated collection of access data / server-logfiles
While visiting our websites, the following specific data is stored during every retrieval:
- Time and date of the request
- Requested resource
- Size of the object returned to the client
- Browser information
The processing of personal data is based on Article 6 (1) lit. f GDPR. Purpose and our legitimate interest are administration and improved functionality of our website as well as preventing security issues.
3. Google Analytics
In case the anonymization of IP-addresses is active on a website, the user’s IP-address will be truncated inside the European Union or the European Economic Area. Only in exceptional cases the user’s full IP-address will be transmitted to a server of Google in the US and truncated there. IP-anonymization is active on our websites.
On behalf of us, Google will process this data in order to analyze your use of our websites, to generate reports on website activity and to render further services regarding the use of our websites. The IP-address transmitted by your browser will not be associated with other data in possession of Google.
You can prevent the storage of cookies by modifying your browser setting to decline cookies. Furthermore, you can prevent the collection and following procession of data by Google through this cookie by downloading a browser-plugin through the following link: https://tools.google.com/dlpage/gaoptout/.
You can also prevent the processing of your personal data through Google Analytics on our websites by clicking on this link. An opt-out-cookie will be stored on your device. This will prevent further allocation of data through the Google Analytics cookie on our websites.
Preventing storage of cookies may prevent you from taking full advantage of our websites.
You can find further information about terms and conditions as well as data protection on https://www.google.com/policies/privacy/.
The processing of personal data through Google Analytics is based on Article 6 (1) lit. f GDPR. Purpose and our legitimate interest are analysis of the use of our websites as well as improved functionality.
4. Contact forms
You can use contact forms provided on our websites to get in touch with us. If you do so, we process the following categories of personal data:
- Master data (name, e-mail address)
- Data about your company
- Additional personal data you choose to give voluntarily (position in your firm, address, phone number)
- Personal data included in your statements in free text fields of the contact form
Your personal data is transmitted to the respective local subsidiary, representative or sales partner of TriboForm who then processes your inquiry.
The processing of personal data is based on Article 6 (1) lit. f GDPR. Purpose and our legitimate interest are customer care and answering your inquiry.
5. Form for software certificates
As an TriboForm customer you can request software certificates through special contact forms. If you do so, we process your master data (name, address, country, e-mail address, phone number).
Your personal Data will be transmitted to TriboForm who then processes your inquiry.
The processing of personal data is based on Article 6 (1) lit. b, f GDPR. Purpose and our legitimate interest are customer care as well as fulfilment of contract.
6. Customer support tools
We also operate various customer support tools (e.g. support.triboform.com or a video portal with explanatory video clips for our customers). They can be accessed after registration. Upon registration we process the following categories of personal data:
- Master data (e.g. name, e-mail address, company name, username / userID)
The processing of personal data is based on Article 6 (1) lit. f GDPR. Purpose and our legitimate interest are customer care and prevention of unauthorized use of the customer support tools.
7. Software products
We generally do not process personal data through our software products. But in case of unauthorized use or use of computer files generated with an unlicensed version of our products we may process communications and utilization data.
The processing of personal data is based on Article 6 (1) lit. f GDPR. Purpose and our legitimate interest are to monitor compliance with the licensing terms of TriboForm software products and the prevention as well as prosecution of infringements.
8. Data Subject rights management
We process your requests for information, correction, deletion, restriction of processing of personal data and data portability pursuant to the GDPR. In doing so we process the following personal data:
- Master data
- Privacy statements (consent to the processing of personal data, withdrawal of your consent, objections to the processing of personal data, statements asserting your rights of access, to rectification, erasure, restriction of processing, and data portability, including the information you provide us by asserting your rights)
- All data or categories of data that are the subject of the request.
The processing of personal data is based on Article 6 (1) lit. c GDPR. Purpose is an effective affected rights management.
Information about your right to object in accordance with Art. 21 General Data Protection Regulation (GDPR)
You have the right to object, on grounds relating to your particular situation, at any time to processing of personal data concerning you on the basis of Art. 6 (1) lit. f GDPR (processing of personal Data based on a balancing of interests); this includes profiling based on those provisions (Art. 4 No. 4 GDPR). Should you decide to object the processing, we will stop to process personal data concerning you, unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms or the processing serves the purpose of establishment, exercise or defence of legal claims. You also have the right to object at any time to processing of personal data concerning you for the purpose of advertising; this also applies to profiling insofar as it is associated with advertising. Should you decide to object to the processing for advertising purposes, we will stop to process personal data concerning you for these purposes. The objection is not subject to any form. Ideally, it should be lodged at the bodies mentioned in Section I.-1. – “Who is responsible for the processing of personal data and whom you can approach”.
Trademarks and Other Rights
“TriboForm” and other trademarks listed hereinafter or trade names contained in the Software or related documents are trademarks or registered trademarks of AutoForm Engineering GmbH, Switzerland. Third party trademarks, trade names, product names and logos may be the trademarks or registered trademarks of their respective owners. All rights to copies of the Software remain with TriboForm Engineering GmbH. The Software is copyrighted and protected by the laws of the Netherlands and other countries and by international treaty provisions. You are not allowed to remove, alter or destroy any proprietary, trademark or copyright markings or notices placed upon or contained with the Software. TriboForm Engineering BV may make changes to its Software, or to items referenced therein, at any time and without notice. Except as otherwise expressly provided, TriboForm Engineering BV is not obligated to support or update the Software and does not grant any express or implied right under its patents, copyrights, trademarks, or other intellectual property rights.
Tradmarks and registered trademarks by AutoForm Engineering GmbH, Switzerland are amongst others: “TriboForm”.
Software piracy is the unauthorized possession, use, copying or distribution of copyrighted software. When you purchase software, you are not purchasing the software itself but rather a license to use it. The license defines how you are allowed to use the software. If you are using, copying, downloading, sharing, selling, or installing multiple copies of software onto personal or work computers, and you are not authorized to do so under the terms and conditions of an existing official license agreement, you are committing software piracy. To report suspected piracy of TriboForm products, please contact AutoForm at firstname.lastname@example.org.